Who To Contact

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(1)Who to contact:

Marketing:	Jennifer Raymond - Account Manager (410) 583-5003 or pager (410) 899-5560 Skip Meszaros - Account Executive (410) 583-5163
Supplies:	Adrienne Redfern (410) 347-4120 or 1 (800) 322-9258
Service:	Call 1 (800) 821-2797 for Digital or 1 (800) 822-2979 Light Lens. With the Partnership between Xerox and JHU, there is a guarantee of 4 hours response time. This means that from the time you place the service call, Xerox guarantees that they will respond within 4 hours to complete the machine repairs. You will receive a phone call from a Xerox Technician within an hour to give an Estimated Time of Arrival.